How do I access the download, serial number, or installation instructions for the software I ordered? Select the deliverable link for your order from MySoftware. Most installation instructions are also available here.
My software download as an ISO file (filename.iso). How do I install the software? ISO usage instructions are available here.
What is the difference between Adobe CLP, SLP, and Personal Use? Adobe CLP licensing is for use within University departments. This software can only be purchased with University funds and ownership of the software remains with the University.
Adobe SLP licensing provides highly discounted pricing to students for any use, however Adobe limits purchases to one per student for each title.
Adobe Personal Use licensing is academically discounted pricing for retail packaged products. This software can be purchased by students and staff for any use and there is no quantity limit.
Refunds: Refund policies vary by product and vendor, but typically refunds are allowed on items where product has not been delivered and codes have not been provided yet. For questions on specific products, however, email firstname.lastname@example.org.